Betaling
Vi accepterer følgende betalingskort: Dankort, Visa, Diners Club, Mastercard, VISA, JBS, American Express, Visa Elektron og Maestro.
Billetsalg
Forsalg af billetter varetages primært af billetudbyderen Ticketmaster. Vi benytter samtidig Ticketmasters Mobile Only-billetter, hvilket betyder, at du kan finde dine billetter under "Min Profil" på Ticketmaster.dk eller under "Billet"-ikonet i Ticketmaster-appen, hvorfra billetten bliver scannet.
Læs mere om Ticketmasters Mobile Only-billetter og find en guide til at downloade dine billetter HER.
Er et arrangement ikke udsolgt på forhånd, kan billetter også købes i døren på Hotel Cecil, inden koncerten begynder.
Alle spørgsmål vedrørende billetter bedes rettet mod Ticketmaster Danmark.
Kundeservice: 38481630
Billetsalg af handicappladser: 38481633
(kontortid: mandag – fredag, 10-16:30). Her kan du også købe billetter over telefonen.
Garderobe
Garderoben er kun åben i forbindelse med stående arrangementer. Jakker og tasker kan opbevares i garderoben for 25 kr. pr. genstand. Vi tager ikke ansvar for løse genstande.
Glemte sager
Glemte sager kan afhentes efter aftale ved at kontakte lostandfound@hotelcecil.dk
Kørestolsbrugere
Til hvert arrangement er der 2 handicappladser placeret bagerst i salen. Adgang sker efter aftale på info@hotelcecil.dk. Der er adgang til koncertsalen via elevator fra gadeplan. Elevatoren har en 70 cm bred åbning og en max belastning på 375kg. Toiletter befinder sig på 3. sal.
For at købe billet til handicapplads skal man tage direkte telefonisk kontakt til billetudbyder (fx. Ticketmaster, Billetlugen), som kan findes via billetlinket til det pågældende arrangement. Man er velkommen til tage ledsager med, men denne skal have et gyldig ledsagerkort.
Det vil være en fordel at ankomme I god tid inden koncertstart. Når I ankommer til Hotel Cecil, kan I tage kontakt til personalet i stuebaren, som tilkalder vores afvikler. Herfra viser afvikleren adgangsforholdene til kælderetagen, hvor arrangementet finder sted.
Hensynspladser
Vi har pladser i salen, som vi kan anbefale til personer med neurodiversitet eller social angst, der har svært ved at deltage i arrangementer med mange mennesker.
Pladserne er velegnet til, at du får mulighed for at komme til arrangementer uden at skulle stå blandt mange mennesker. Du kan møde op lige inden arrangementet starter, når alle andre gæster er inde i salen, og henvende dig til vores entrepersonale, der vil være klar til at følge dig hen til din plads. Du sidder bagerst i salen, og lige ved en dør, så du nemt og ubemærket kan forlade salen, hvis du bliver overstimuleret. Vi håber dette vil gøre, at du føler dig tryg og kan nyde showet.
Kontakt os på info@hotelcecil.dk et par dage inden arrangementet. Så er vi klar til at tage imod dig.
Offentlig transport
Hotel Cecil ligger i Niels Hemmingsens Gade, der forbinder Gråbrødre Torv og Strøget ved Storkespringvandet, i gåafstand fra metroforbindelser som Gammel Strand og Kongens Nytorv og Nørreport.
Rygning
Rygning, både almindelige cigaretter og e-cigaretter, er ikke tilladt på Hotel Cecil. Rygning foregår udendørs eller i rygegården, som der er adgang til bagerst i lokalet i Koncertsalen.
Smileyordningen
Se fødevarestyrelsens kontrolrapporter/smiley-rapporter her.
INFO – in English
Payment
We accept the following payment cards: Dankort, Visa, Diners Club, Mastercard, VISA, JBS, American Express, Visa Electron, and Maestro.
Ticket Sales
Advance ticket sales are primarily handled by the ticket provider Ticketmaster. We also use Ticketmaster's Mobile Only tickets, which means you can find your tickets under "My Profile" on Ticketmaster.dk or under the "Ticket" icon in the Ticketmaster app, from where the ticket will be scanned.
Learn more about Ticketmaster's Mobile Only tickets and find a guide to download your tickets HERE.
If an event is not sold out in advance, tickets can also be purchased at the door at Hotel Cecil before the concert begins.
All ticket-related inquiries should be directed to Ticketmaster Denmark.
Customer Service: 38481630
Ticket sales for accessible seats: 38481633
(office hours: Monday – Friday, 10-16:30). You can also purchase tickets over the phone here.
Jackets & Bags
Jackets and bags can be stored in the cloakroom for 25 DKK per item.
We do not take responsibility for loose items.
Lost and Found
Lost items can be retrieved by appointment by contacting LOSTANDFOUND@HOTELCECIL.DK
Wheelchair Users
For each event, there are 2 accessible seats located at the back of the hall. Access is by arrangement at info@hotelcecil.dk. There is access to the concert hall via an elevator from street level. The elevator has a 70 cm wide opening and a maximum load of 375kg. Toilets are located on the 3rd floor.
To purchase a ticket for an accessible seat, you must contact the ticket provider directly by phone (e.g., Ticketmaster, Billetlugen), which can be found via the ticket link for the specific event. You are welcome to bring a companion, but they must have a valid companion card.
Public Transport
Hotel Cecil is located on Niels Hemmingsens Gade, connecting Gråbrødre Torv and Strøget at Storkespringvandet, within walking distance of metro connections like Gammel Strand and Kongens Nytorv and Nørreport.
Smoking
Smoking, both regular cigarettes and e-cigarettes, is not allowed at Hotel Cecil. Smoking takes place outdoors or in the smoking area, which is accessible at the back of the venue in the Concert Hall.
Hotel Cecil
Niels Hemmingsens Gade 10
DK-1153 København K
Tlf. 5028 6652 (telefontid: Tirsdag, onsdag & torsdag 11-13)
General inquiries – info@hotelcecil.dk
Lost & Found – lostandfound@hotelcecil.dk
Booking – booking@hotelcecil.dk
Daglig ledelse
Direktør – Jesper Majdall
Spillestedsleder – Søren Hvidt
Kommunikationsansvarlig – Sune Pape
Vagtplanlægningsansvarlig: Bahia Amalie Nasseri Jensen
Produktionsansvarlig – Theis Poulsen
Hotel Cecil is a 350-capacity venue (plus an upstairs bar) located in downtown Copenhagen. The venue opened in February 2018 after the former venue Jazzhouse moved out of the building. Since then, Cecil has established itself as one of the most popular venues in Copenhagen, offering a diverse music program featuring local artists as well as international touring bands. In the past, acts such as Sudan Archives, Grant-Lee Phillips, Little Simz, Mike Stern, Arooj Aftab, Mercury Rev, and many others have performed at Cecil.
On Fridays and Saturdays, our night club Cecil AM, presents a curated line up of local and international DJs.
In addition to the outstanding acoustics in the concert hall, the venue exhibits a unique vibe with art deco-inspired interior design that adds a special atmosphere to the concert experience. The concert hall is fully ventilated with a cooling system and also offers two elevated platforms to ensure a great stage view for everyone in the audience.
Hotel Cecil is run by Bremen Teater.
